Customer Objective
To reduce manual effort by automating patient information entry in the Hospital Information System.
Proposed Solution
- Developed an intelligent Bot that automatically enters the details/records of the patients in the hospital information system.
- The bot automatically logs into the system with the supplied credentials and performs the tasks as per the defined workflow.
- The bot reads details from the supplied Excel sheet, including Name, DOB, Language, provider choices, and HIPAA notices, it enters them into the HIS system.
- As a part of the automation, we applied protocols that resulted in error-free procedures.
Tech Stack
- T Plan, Excel & OpenEMR
Business Impact
- It Improves quality and enables human workers to focus on higher-value tasks.
- By eliminating human errors caused by fatigue or insufficient knowledge, RPA reduces the error rate and lowers operational risk.
- It reduces costs for customers by automating tasks, achieving cost savings of nearly 30%.